Everything between the camera and the outcome

AI monitoring, exception review and incident records form the core service. Additional response and equipment needs are assessed for each site.

Core monitoring

AI checks agreed camera views. People handle exceptions and important decisions, with actions kept in one incident record.

Included in the site fee

AI detection, 24/7

Activity on every connected view checked against your zones, hours and normal operations.

Human verification

Uncertain activity and important response decisions go to a trained reviewer with the site context.

Escalation with acknowledgement

Ordered contacts, backups and a no answer path until someone owns the incident.

Incident records and reports

Clip, decisions, actions and open items for every incident, by site and portfolio.

Coverage health

Live status for every view, so lost video and blind spots are visible.

Multi site console

Incidents, coverage and open work across every site and region.

Response

The last mile, from a verified incident to a person on site or the right authority informed.

Quoted per region

Response partner dispatch

Contact a confirmed local guard or key holder under the site plan. Dispatch and attendance are recorded separately.

Authority notification

Police or emergency contact with verified evidence, following local rules.

Escalation design

Contact trees, backups and permitted actions built for each site.

Setup and hardware

For sites that need more than a connection to cameras they already own.

Quoted per project, delivered with installation partners

Camera and coverage audits

View by view review of what your cameras can and cannot see.

Cameras, speakers and lighting

Added or replaced where views or night visibility fall short.

Connectivity

Cellular and backup connections for sites with weak or no internet.

Mobile camera units

Temporary units for construction sites, events and vacant property.

Enterprise

For portfolios, multi country operators and security teams with their own standards.

Scope agreed for your portfolio

Custom procedures per site

Your own rules, contacts and actions for every location.

Service levels in contract

Review, escalation and reporting commitments written into your agreement.

Account team and reviews

A named team with regular service reviews across your portfolio.

Security reviews

Questionnaires, data handling terms and access controls agreed up front.

Build your service

Tell us about your sites and choose the services you are interested in. We confirm what can be delivered and set out the scope and price in writing.

  • We review your sites, cameras and regionOnly the basics. No camera passwords or footage.
  • An assessment call about your cameras, views and response needs
  • A camera and connection test with your permissionViews that will not work are flagged before you pay anything.
  • A written scope and priceNothing starts until you approve it.
How pricing works
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