Remote video monitoring pricing
NightMarshal charges a recurring site fee for a defined coverage band. You get a written quote that lists exactly what is included and anything charged separately, before any commitment.
- 24/7 monitoring of the agreed camera views
- AI checks against your site rules and schedule
- Human review of incidents that need judgment
- Response coordination under your written plan
- Coverage gap alerts for supported cameras
- Incident records, clips and reports for every site
Listed separately where they apply
- Setup and camera compatibility work
- Cameras, speakers and other equipment
- Installation
- Connectivity at the site
- Extended storage
- Local response partner call outs
What sets the price
Camera workload
How many views are monitored and how much activity they see
Site activity
Quiet, normal or busy sites need different review effort
Review effort
How often incidents need a trained reviewer
Response duties
Contacts, speaker warnings and local response partners
Included activity, retries, duplicate handling and additional charges are defined in your written scope. Local response call outs, third party fees and any false dispatch penalties set by local rules are stated separately in the quote. Term, notice, renewal and total commitment are written down so you can approve the full picture.
Read the monitoring cost guidePricing questions
Why is there no price list?
Sites differ a lot in camera count, activity and response needs. A flat price would overcharge quiet sites or underserve busy ones. We quote after checking your cameras so the price buys a real, defined scope.
Is pricing per camera or per site?
Per site, with a coverage band that reflects the number of monitored views and expected activity. Multi site quotes list each location and its scope.
Do you charge for false alarms?
Included activity, duplicate handling and additional charges are defined in your written scope. If a response partner is dispatched, or a local authority charges a false dispatch fee, those costs are set out in your quote before you sign.
How do we get started?
Request a site assessment. We test your cameras and connection, agree views, escalation contacts and response options, then send a written scope and price. Monitoring starts once you approve it.
Is there a long contract?
Term, notice and renewal are stated in your written quote before you commit, so you can compare options with full information.
Get a written quote
Tell us about your site. We check your cameras before quoting so the price covers a real, defined scope.