Remote guarding and virtual security guard services

Remote guarding uses camera activity and an agreed response plan to support business security from another location. NightMarshal uses AI for ongoing checks, with people handling exceptions and important decisions. Each incident keeps a record of actions and open work.

What remote guarding includes

  • AI checks on every connected camera viewActivity is compared with your hours, zones and normal activity.
  • Human review of incidents that need judgmentA trained reviewer sees the clip, the rule and the site notes.
  • Talk down where supportedSpeaker warnings depend on compatible equipment at the site.
  • Escalation to your contacts or a response partnerWho to call and in what order is agreed before service starts.
  • A complete incident recordClip, decisions, actions and open items. See the report template.

Remote guarding questions

What is remote guarding?

Remote guarding is security monitoring where trained people review live or recorded camera activity from a remote location and act on a response plan, such as playing a speaker warning or calling a site contact. It is sometimes called virtual guarding.

What is a virtual security guard?

A virtual security guard is a remote monitoring service that watches business cameras and responds to activity without a guard on site. In business security it usually means reviewed alerts, live talk down where speakers exist and an agreed escalation plan.

Is remote guarding the same as a home camera app?

No. Consumer apps send alerts to the owner. Remote guarding for businesses has trained reviewers, written rules for each site, an escalation plan and a record of every incident.

Does remote guarding replace on site guards?

Sometimes. It can cover several sites, nights and weekends from one team. Physical patrols, lockups and on site response still need people on site. Some businesses use both.

Request a site review

We check your cameras, views and response options before quoting.

  • We review your sites, cameras and regionOnly the basics. No camera passwords or footage.
  • An assessment call about your cameras, views and response needs
  • A camera and connection test with your permissionViews that will not work are flagged before you pay anything.
  • A written scope and priceNothing starts until you approve it.
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